With our official API it is highly possible, to do so you need an account in Callbell and another in Apptivo.
In this way, your company will be able to link WhatsApp with Apptivo, using the Callbell API.
Apptivo is a sales and marketing app that provides ideal and easy-to-use tools for the successful management of all customer interactions, including: marketing campaign management, customer service, work organization and development, sales automation as well as related activities and project management.
Something extremely important to highlight is that Apptivo owns its app so that everything can be managed, along with the use of its integration with Gsuite, presenting itself as an extremely powerful tool. This platform is much more than a CRM, as it allows you to automate marketing actions, making it a powerful assistant for managing campaigns and customers.
Furthermore, this app can help you improve your customer communications by automating the sending of emails and notifications. The tool features several integrations with tools in order to further enhance your productivity and its interface is very intuitive.
It is a collaborative chat tool, that is; communication with customers is collaborative between the agents of your company, to which companies can link their page of Facebook, a WhatsApp account through the WhatsApp Business API, Instagram Business and Telegram, to centralize support channels and provide a better experience to the end customer. All in a single centralized solution.
1) The first thing to do is create an account on Callbell and integrate it to WhatsApp
2) Create an account on Apptivo.
Once the steps are completed, you can connect your WhatsApp Business account with Apptivo using the Callbell API documentation In this way you can use this integration to meet your specific needs.
The union of WhatsApp with Apptivo is an excellent solution for many companies, one of the most sought-after features is the management and synchronization of contacts. This is possible due to the section of the Callbell API documentation dedicated to contacts.
With this type of integration you will be able to automatically synchronize the WhatsApp contacts generated in Callbell with the section Apptivo contacts (and vice versa).
What is Callbell?
It is a collaborative chat tool, that is; communication with customers is collaborative between the agents of your company, to which companies can link their page of Facebook, a WhatsApp account through the WhatsApp Business API, Instagram Business and Telegram, to centralize support channels and provide a better experience to the end customer. All in a single centralized solution.
What is Apptivo?
With this tool, users can access their business data from anywhere and at any time. In addition, Apptivo also offers team collaboration features that allow users to work together on different projects and tasks.
About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and Instagram Direct