How to connect WhatsApp to Nimble | Callbell

Would you like to connect and enjoy WhatsApp and Nimble to automate your sales processes?

With our API integration it is very easy. You only need two things: an account in Callbell and another in Nimble.

This is how your company can link WhatsApp with Nimble, using the Callbell API.

What is Nimble?

This tool should be considered an information center for several social networks, including Facebook, LinkedIn, Twitter and email.

With this entirely cloud-based platform we can manage contact information, messages and sales flows, all in one place. In this way, the tool allows the team of agents to manage customers and potential customers quickly and easily. Although the platform is limited by the number of social networks it can handle, it is true that those available are widely used by companies. That is why this can be an extremely attractive solution for small and medium-sized businesses that are actively looking for new customers.

The platform is extremely simple to use, its interface is very intuitive and practical, the onboarding process is easy for all types of people and the support is excellent. Overall, Nimble is a friendly platform for all audiences.

What is Callbell?

Callbell is a SaaS platform designed to improve and facilitate communication through messaging apps for the companies.

It is a collaborative chat tool, that is; communication with customers is collaborative between the agents of your company, to which companies can link their page of Facebook, a WhatsApp account through the WhatsApp Business API, Instagram Business and Telegram, to centralize support channels and provide a better experience to the end customer. All in a single centralized solution.

How to integrate WhatsApp to Nimble – Main method

Follow these simple steps to achieve it:

1) You must first create an account Callbell and integrate it to WhatsApp

2) Create an account on Nimble.

Once these simple steps are completed, you will be able to connect your WhatsApp Business account with Nimble using the Callbell API documentation and so you can adapt this integration to your specific needs.

Linking WhatsApp with Nimble is an attractive option for many companies, and one of the most popular features is contact management and synchronization. Thanks to the section Callbell API documentation dedicated to contacts, these actions are entirely possible.

With this it will be possible, for example, to automatically synchronize the WhatsApp contacts generated in Callbell with the section Nimble contacts (and vice versa).

How to integrate WhatsApp to Nimble with Zapier – Alternative method

Zapier is a platform that integrates multiple applications with each other and this makes it possible to connect them. It works by creating “zaps”, that is, automation rules that are activated by certain events (such as, for example, the notification of a message, the creation of new items in a list, receipt of messages, etc.).

When a “zap” is executed, Zapier can trigger a specific action, (such as creating a new lead in a CRM).

If you feel that your IT team cannot perform this task, or you want to save your time in the implementation, you can use the official integration of Callbell in Zapier to connect WhatsApp with Nimble. One of the strongest advantages in using Zapier is the ease and speed of integration. The downside is instead the high cost of Zapier.

With the Callbell – Nimble integration through Zapier, businesses can automatically create new contacts on Nimble leveraging Callbell Webhooks and also update existing contact information on Nimble based on customer interactions through Callbell.

This allows companies to have a better, comprehensive and modernized view of customer interactions and better understand their needs and preferences.

To achieve this, what you will have to do is:

1) Create an account on Callbell and integrate WhatsApp

2) Create an account on Nimble

3) Create an account on Zapier

Once you manage to perform these steps, you will only have to link Callbell and Nimble with Zapier and program the necessary “zaps” for the operations you want.